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Very fast and prompt service. Accuracy was spot on. Definitely would do business again.

Great service!! I would definitely order from them again. They even included candy in my box as a thank you!

Service was exceptional. Product arrived on-time and packages appropriately. They even put a nice little token of gratitude in the box for purchasing from them. Great idea! - Mark W

My stamp was just as I ordered it. I was very pleased with the design of it also. I would definitely use the company again.

I was a bit concerned ordering from a company I had never used before online. I ordered a personalized stamp one afternoon. Later in the day I got a an e-mail that said the stamp had been made and was getting ready to be shipped. Two days later it arrived. Incredibly fast service. I will certainly use them again if I need anything personalized.

My stamp arrived early, and it was exactly as it was shown on the website. It works well and was an excellent value.

Very simple process and the end result was exactly what I expected! Great product for a great price!

100 percent painless. Adjusted my company's logo slightly for a better display in the ink stamp format at no additional cost. Simple, straight forward process. Approachable awesome staff.

Was a pleasure working with them. Placing another order today. Their customer service was impeccable and got back to me immediately to fix my error on the order I placed. Thanks!

The order process was perfect and smooth. The delivery was fast with no problems and the stamp looks great! Customer service responded quickly and happily to my question.

Quick shipping, product exactly as described. Would definitely shop here again.

Quick shipping, affordable, stamp turned out great!

Customer service was quick and efficient, produced a proof for me and had my order delivered the day after I approved the proof.

Ordering was very easy. One reason I chose Simply Stamps is because they made it easy to upload your logo, type in the words you wanted on the stamp, then order. This was the easiest process of any stamp site I checked.

Reviews Google Trusted Store Reviews 4.8 (2,300+ reviews)
Home > Return Policy

Return Policy

Does accept returns?
Yes, we do. Please see below for what qualifies as an acceptable return.

What is the return window?
We accept returns within 7 calendar days from your receipt of the order.
**Receipt is determined by delivery confirmation provided from UPS or USPS.**

What qualifies as an acceptable return?
We will accept returns if they meet any of the below requirements.

  • » Your order was lost or damaged during shipment.
    • "Lost in shipment" is defined as an order NOT being delivered within 7 calendar days after it left the Simply Stamps production facility.
    • If your order has been damaged in shipping, please include a picture of the damage with your return request.
  • » Your order was sent in the wrong color ink.
  • » Your order has a typo in the customization that we mistyped.
  • » Your order is not operating at the high standards that Simply Stamps creates its products to perform at.
  • » Your product is not producing a clear impression.
    • Please include a picture of your impression with your return request. This assists us in identifying problems so they don't happen again.

Are there any fees associated with returns?
There are zero fees associated with approved returns.

How will I receive my refund?
We will refund your purchase price, along with shipping charges incurred, via the same method you paid with.

Does anything NOT qualify as an acceptable return?
If a misspelling or an incorrect option was chosen by the customer when they placed their order, typically we will not accept that order as a return. However, we understand that mistakes happen so please contact us and we will try to work with you to resolve any issues.

How do I request a refund?
We apologize that you are not happy with your order. Refund requests are processed with our Customer Focus Ninjas. Live Help is available between 8:30am-5pm ET by clicking the LIVE HELP icon at the top, right of this page. Please contact us for after hour requests. Please have your Order Confirmation Number, Invoice Number, or email address that was used with your order ready when requesting a refund.

Who is responsible to returning the order?
Manufacturing errors generally do NOT require return shipment, provided that product images are included with the refund request. However, each order is unique and Simply Stamps reserves the right to request product returns, at the expense of Simply Stamps.

Customer's procedure for returning an order:
If a return is required, please use the original box and packing material to ensure the product(s) arrive back to Simply Stamps in the same condition in which they were received.

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