Shipping

If you are local, we do "rush orders," which require an additional charge. Contact our Customer Focus Team to get a rush fee quote, which will depend on the size and complexity of your order.
Yes. We would suggest USPS Priority but USPS First Class is an available option. There is sometimes a delay in shipping time that we have noticed with USPS First Class but it does arrive within 7-10 days typically, while USPS Priority arrives within 2-3 days. We do not ship to these locations using UPS Ground.
We strive to ship all orders next business day, so this option may cost you unnecessary fees.
Expedited processing moves your order to the top of the list for our production team to create the product before other orders in queue. Product is receieved faster if expedited processing is chosen with a faster shipping method. The base fee for expedited orders is $3.95.
If you are set up as a wholesale customer, yes, we blind ship to your customer.

Products

No, inks are not interchangeable between different kinds of stamps. Using the wrong ink could damage the stamp. For example, self-inking ink pads cannot be used on pre-inked stamps. The stamp listing will indicate which ink is compatible. If you have any ink compatibility questions, please do not hesitate to ask our customer service team.
Yes, you will need a different type of ink depending on what type of surface you want to stamp on. Regular self-inking stamps are not suitable for non pourous or glossy surfaces. Super Marking ink can mark on gloss, but must be used with a non inked rubber hand stamp. If you want to stamp on clothing, you will need special fabric stamps. For many other surfaces, such as burlap bags or very textured surfaces, we recommond not trying to use a stamp. Depending on the surface you want your design stamped on, you may need a vinyl cut out made of your logo or design. If you have unique needs, contact our Customer Focus Team and they will be glad to point you toward the correct product.
Most of our products are manufactured in the USA! Some of our stamps are made in Austria.
Daters can come in 2 colors, but there are no "multi" color stamps. There is also X Stamper model N20 that is available with two colors.
Yes we can customize a stamp for your logo or art, however the quality of the impression will depend on the detail of your art work and the type of stamp. If you want to stamp a design with a lot of fine detail, we recommend you purchase a pre-inked stamp, which will give the best impression. You can upload your art work and choose your ink colors and stamp size once you have clicked into the particular product sku you like. If you have a special request, visit this page: http://www.simplystamps.com/specialstamprequests.aspx
Dater stamps can be made in more than 1 color. Text and date can be different colors.
No, but you can re ink the pad with X stamper ink.
Currently we offer a 2 oz. bottle of JustRite ultraviolet ink, which is made by Trodat. It gives impressions that are only visible under ultraviolet light.
Currently no. We use durable "hard polymer" but we don’t recommend using it on more than 20lb paper.
If you want us to color match your logo, yes you must send PMS color.
We offer eco stamps which are made of partially recycled material.
You typically get 2,000 or so impressions before needing a new ink pad or ink with most of our stamp types. This also depends on the type of stamp you select. Some brands offer 5,000 impressions.
Trodat self-inking stamps are designed to last for several hundred impressions. Our X Stamper pre-inked stamps are expected to last through 50,000 impressions before needing to be re inked.
Daters come with 10 years of dates.
Not necessarily, the greatest cause of machine failure due to heavy use is friction. An all metal machine that has metal to metal contact in it’s moving parts will work up a lot of friction leading to heat and wear on the bushings. This will lead to slippage of movement and uneven impressions and eventual mechanism failure.
We offer a wide range of stamp designs, shapes and sizes. If you’re ordering an official seal, the size will depend on the official size requirement of your state. A Georgia specialty license seal is 2”, for example. California seals are required to be 1.615” or 2”. However, we carry many of our own custom designs, in round, rectangle and square shapes. A typical monogram stamp starts at 1.625”. Many of our square monogram stamps are 1.6” x 1.6”. Many of our custom rectangle address stamps are available in .875” x 2.375” and up. Logo stamps are also available in many sizes. Our XL custom logo stamp is 3” x 4” for example. We also offer pocket signature stamps which are .75” x 1.875”. If you have a very specific use in mind that requires a certain size, contact our Customer Focus Team.
No, any rubber stamp ink will work. As long as the label on the ink says that it is for use on rubber stamps it will work. We sell Trodat/Ideal ink and it will work fine for all rubber stamps.
We have clothing marker stamps, and we sell indelible ink that works well on glossy surfaces. However indelibe ink works only with traditional hand stamps, this ink dries fast. We don't carry self-inking indelible stamps.
Regular self-inking stamps are not suitable for non pourous or glossy surfaces. Super Marking ink can mark on gloss, but must be used with non inked rubber hand stamp.
No. Numberers use a water based ink, numbering machines have steel wheels and use oil based ink. If you use numbering machine ink on a rubber band the oil will swell the band making it unusable. If you use water based ink on a numbering machine the steel wheels will rust and freeze up making that machine unusable.
A letter band only contains 1/2 of the alphabet either A – M or N – Z (larger sized characters will exclude certain letters). An Alpha band will contain the entire alphabet or in the case of an alpha/figure band will contain 0 – 9 twice along with an expanded selection of enders i.e. - . $ etc. An Alphanumeric band will contain the entire alphabet AND figures 0 – 9.
This depends on type of stamp and size. For self-inking, which is most common, we have black, blue, red, brown, green, purple, pink, orange. Exact colors can change depending on which brand you choose. For inks, we do not color match because it is from the manufacturer. Contact our CFT if you have specific needs for color.
For addressing invitations, any of our wood handle, self-inking, or pre-inked stamps will suit your needs. A few important notes: if you are using metallic or coated envelopes, it’s best to use a wood handle stamp and a pigment based ink pad. Always return address your envelopes BEFORE you insert your invitation and always be sure to do so on a flat surface. This will provide you with the best impression possible.
A numberer is a stamp that the user needs to manually change the sequence impressed, a numbering machine is a self-inking stamp that automatically advances numbers each time ( or as set) an impression is made.
An embosser is the device that makes the impression, and the seal is the actual artwork of the image.
Super Marking Ink is suitable for aluminum, which needs to be used with a non inked wooden hand stamp.
The shade of blue will depend on the brand you choose. Trodat, Ultimark and Xstamper are our primary brands and each will offer a slightly different shade of blue. Ultimark blue is close to royal blue, while Xstamper blue is close to purple. Trodat blue is slightly lighter and appears closer to greenish blue, rather than a royal or purple shade.
This depends on the surface you intend to add your logo to. self-inking stamps are not suitable for non pourous or glossy surfaces. Super Marking ink can mark on gloss, but must be used with a non inked rubber hand stamp. If you want to add a design to clothing, you will need fabric stamps. For many other surfaces, such as burlap bags or very textured surfaces, we recommond not trying to use a stamp, but instead purcahasing a stencil of your logo.
The best way to add your logo to burlap, uneven or highly pourous surfaces is with a stencil. If you choose to order a stencil, your logo or text will be laser engraved from a piece of mylar and you will then use the stencil to paint on your design. (Paint rolled on or spray painted, generally.) Stamps are not recommended for a quality impression on fabric or uneven surfaces.
Pre-inked stamps are generally logo stamps with more difficult details and give better impressions, especially with detailed art. Pre-inked stamps usually give more impressions than self-inking stamps. Self-inking stamps are usually notary or signature stamps. The finer details will also be more difficult to get out of a self-inking stamp
It depends on how you plan to use it. If you are going to make impressions at a leisurely pace, the pre-inked stamp will operate quietly and may give a clearer impression, especially for finer detail. After a few rapid impressions however, the impression will start to fade. So, if you are planning on using the stamp rapidly such as with large mailings, the self-inker is a better choice because the pad does not require the recovery time that the pre-inked stamp does.
Generally, pre-inked stamps give a better quality impression and are great for stamping detailed designs. They also provide more impressions before needing to be re inked.
It costs less to make a wooden hand stamp than to mold a plastic body with internal pads and moving parts. Traditional hand stamps also require the purchase of an ink pad, which generally needs to be replaced more often than with pre-inked or self-inking stamps.
Yes. The standard size signature stamp is made to fit on a check and is no longer than 2.5 inches wide.

Ordering

We no longer accept faxed orders due to issues with their efficiency.
Art charges may apply, starting at $25 on emailed orders, and will be based on your specific graphic design needs.
If requested we do send proofs. Note that this may result in a delay in order processing.
Email your request to our Customer Focus Team and ask for an official quote on our letterhead.
Enter your coupon code at check out and submit enter. Your discount should immediately apply and show your savings. If it has been rejected but the dates of the coupon are still valid, please email us.
You will need to place an order from scratch and use the special instructions or special request box to state that you want us to match a specific order. If you ordered a particular design online, we will manually search for that previous order and copy the artwork to make sure it fits on the new model you choose.
Email our Customer Focus Team with your order number and your signature written on white paper. You can take a picture of your signature and send the file to us. If you want a special ink color, you can include this in your email as well.
You can upload your image on Amazon as long as it is a JPEG.
Once the order leaves our facility, customer orders shipping UPS will see a tracking update within 12 hours and customer orders shipping USPS will see an update with 72 hours.
We strive to ship all orders next business day. At least 70% ship next business day. It also depends on the shipping you choose.
We ship within 1-2 business days and standard shipping usually comes within 3-5 business days.
Once your order is placed, there is no charge for a proof. Just email our Customer Focus Team to request the proof.
Yes. Please contact Customer Focus Team, and they can assist you.
If your order has yet to ship, contact our Customer Focus Team and we can correct it before it leaves our faciility. If you received it and it is incorrect, contact our Customer Focus Team with your invoice number and options for replacing the order can be discussed.
Please call our Customer Focus Team and they will be glad to assist in updating your order.
Yes. Please contact Customer Focus Team, and they can assist you.
Email our Customer Focus Team with your order number and the corrected information. They will reply with the options. If the order already shipped, Customer Focus can provide you the charge amount for creating a new order. If it hasn't shipped yet, our team can correct before it leaves.
Please call our Customer Focus Team and they will be glad to assist in cancelling your order. If you need to make a correction to the order, they will also be happy to assist you.
Just contact our Customer Focus Team and we can email a copy of your receipt.
Call our Customer Focus Team and we may be able to stop the order before it is made, and issue you a refund.
Contact our Customer Focus Team with the order number you would like to cancel.
If you log into your account, you should see past orders. If you do not, please contact our Customer Focus Team and they can help you order this design again.
We are associated with PayPal checkout who has made it their entire business model to keep your payment information secure. So when you checkout simply choose the paypal option and you can store your card with them for future purchases with us.
No, you can order 1 product if that is all you need. There are no minimum orders.
Yes, contact our Customer Focus Team and we can assign the tax exemption to your account moving forward, and also refund the tax back to you. You should also email your exempt form for our records.
We generally offer a new coupon code weekly. If you'd like updates on when we run sales campaigns please visit this link to sign up for our emails! http://www.simplystamps.com/email/email-signup.html
If you have an existing billing agreement with us let us know your email address and we'll set your online account to tie to that. 
More than 70% of orders ship next business day, with the exception of orders with a proof request, or issues with art work. Some art work may need edits, which may slow processing down.
Best files are full vector PDF files, in the largest size you can provide.
If you have a specific font in mind, ask our Customer Focus Team to receive a list of fonts via email. We offer hundreds of fonts, however, so provide details on what type of font you may be interested in.
If requested we do send proofs. Simply email our Customer Focus Team and they will send you a proof of your product.
Our in house development team is constantly working to improve our systems and sites. This is a feature we are working on! Thank you for your patience.
The quality of the stamp impression depends on several factors, including the type of stamp you choose, the amount of detail in your art work as well as the surface you are stamping on. If you are stamping a design that has a lot of fine detail, it is best to choose a pre-inked stamp. Also be aware that stamping on glossy surfaces also requires a specific type of stamp. Regular self-inking stamps are not suitable for non pourous or glossy surfaces. Super Marking ink can mark on gloss, but must be used with non inked rubber hand stamp. If you are intending to stamp on fabric, that requires a clothing marker stamp. If you have very specific needs for stamping, or intend to add your design or logo to a unique surface, contact our Customer Service Team and they can assist you in buying the appropriate product.
If you need a bulk order of stamps, more than 20, please contact our Customer Focus Team. http://www.simplystamps.com/contactus.aspx
Yes, upon request. You may contact our Customer Focus Team to request a single sample of a product we offer, either stock or customized with your text or design. We do not offer bulk samples however.
Most orders ship next business day, and once it ships you will receive a shipping confirmation email. This email contains the tracking number for your order.

Returns

If something is wrong with your order, we do accept returns. If you are unhappy with another aspect of your order, contact our Customer Focus Team to discuss options.
If something is wrong with your order, we do accept returns. If you are unhappy with another aspect of your order, contact our Customer Focus Team to discuss options.
If something is wrong with your order, we do accept returns. If you are unhappy with another aspect of your order, contact our Customer Focus Team to discuss options.