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Due to the nature of most of our products being personalized and that we make every effort to process your order the minute it's placed, we cannot guarantee that changes can be made to your order once your order has been submitted. If an update is needed after you place an order, please Contact Us urgently via chat or telephone during our hours of operation and we will do what we can to make it right.

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Looking for answers about your order? Most of our customers are able to answer any questions they have using our curated FAQ.

We make every effort to process your order the minute it's placed, and start personalizing it right after, so that we can get it to you as soon as possible. As a result of this, we cannot guarantee that changes can be made once your order has been submitted. If an update is needed, please Contact Us and we will do what we can to make it right.
Name Tag Wizard accepts returns within 60 calendar days of you receiving your order. The delivery date is determined by the delivery confirmation data from the carrier (i.e. UPS, USPS, FedEx). To qualify for a return or replacement your order must meet at least one of our essential requirements, see here for details. If you are unhappy with any part of your completed order, please Contact Us for additional return or exchange options.
Proofs can be requested during checkout by using the Comments box. This is located on the last checkout page. Proofs may result in a delay in order processing. Rest assured that we will not produce your stamp until you have given your final approval.
Nearly every order is able to be shipped the business day following your order placement. The actual delivery time will depend on the method of shipping you choose at checkout.
In a self-inking stamp, the ink pad works with the die to leave an impression, then retracts back into the stamp body. With a pre-inked stamp, the ink is inside of the stamp, so the only time you’ll see your stamp’s ink is when it’s already on your surface. A pre-inked stamp is also a lot quieter than a self-inking stamp, and it comes with a stamp cap so your ink doesn’t dry up over time. Pre-inked stamps are recommended for the best detail and will last much longer before needing to be re-inked. 
A traditional hand stamp (wooden handle) along with a separate ink pad of Supermarking Ink is recommended.
A stamp leaves a flat ink impression on paper. An embosser crimps the paper to leave an impression and does not use ink.