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Save Time - Answer Questions About Your Order Below

Looking for answers about your order? Most of our customers are able to answer any questions they have using our curated FAQ.

You may cancel at any time prior to the order going into production. Once items have been customized, we can no longer accept a cancellation or modification. If you need to change your order for any reason, please contact us at SimplyStamps.com/contacts and we will be happy to assist you.

It is our company’s mission every day to process your order timely, and accurately as you have entered it. Returns are not typically accepted for customized orders. However, we want you to be happy with your product. Therefore, for customized orders where errors were made due to the reasons listed below, we will make the necessary corrections and reship your original order at no charge to you.

  • 1. The order was damaged or lost during shipping.
  • 2. Item includes a spelling error made by Simply Stamps.
  • 3. Item had incorrect customization features.

Note: If the customer made a misspelling or chose the incorrect options, this would disqualify the product from being returned.

Proofs can be requested during checkout by using the Comments box. This is located on the last checkout page. Proofs may result in a delay in order processing. Rest assured that we will not produce your stamp until you have given your final approval.
Nearly every order is able to be shipped the business day following your order placement. The actual delivery time will depend on the method of shipping you choose at checkout.
In a self-inking stamp, the ink pad works with the die to leave an impression, then retracts back into the stamp body. With a pre-inked stamp, the ink is inside of the stamp, so the only time you’ll see your stamp’s ink is when it’s already on your surface. A pre-inked stamp is also a lot quieter than a self-inking stamp, and it comes with a stamp cap so your ink doesn’t dry up over time. Pre-inked stamps are recommended for the best detail and will last much longer before needing to be re-inked. 
A traditional hand stamp (wooden handle) along with a separate ink pad of Supermarking Ink is recommended.
A stamp leaves a flat ink impression on paper. An embosser crimps the paper to leave an impression and does not use ink.



Rubber Stamp "How To" Videos


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